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starkjs
New Contributor
27 days ago

Quick Access takes 6sec to open after being unlocked

Hello,

I have been seeing an issue with 1Password since upgrading to version 8.10.48

When 1Password is locked and I open Quick Access, it asks for my fingerprint (as expected).
Then it takes 5sec ~ 6sec for the Quick Access to open. 

But while I am waiting, I can open Quick Access and it's instant. I get my password out and then about 4sec later the original Quick Access dialog opens. Which then steals my focus from where I was.

I can see there has been a number of other posts too with this issue. Is there any ETA on a fix?

I am on Mac with macOS 15.4.1
1Password 8.10.72 (seen when initially upgrading to 8.10.48)

Thanks
Josh

macos
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Hello,

I have been seeing an issue with 1Password since upgrading to version 8.10.48

When 1Password is locked and I open Quick Access, it asks for my fingerprint (as expected).
Then it takes 5sec ~ 6sec for the Quick Access to open. 

But while I am waiting, I can open Quick Access and it's instant. I get my password out and then about 4sec later the original Quick Access dialog opens. Which then steals my focus from where I was.

I can see there has been a number of other posts too with this issue. Is there any ETA on a fix?

I am on Mac with macOS 15.4.1
1Password 8.10.72 (seen when initially upgrading to 8.10.48)

Thanks
Josh

","body@stringLength":"705","rawBody":"

Hello,

I have been seeing an issue with 1Password since upgrading to version 8.10.48

When 1Password is locked and I open Quick Access, it asks for my fingerprint (as expected).
Then it takes 5sec ~ 6sec for the Quick Access to open. 

But while I am waiting, I can open Quick Access and it's instant. I get my password out and then about 4sec later the original Quick Access dialog opens. Which then steals my focus from where I was.

I can see there has been a number of other posts too with this issue. Is there any ETA on a fix?

I am on Mac with macOS 15.4.1
1Password 8.10.72 (seen when initially upgrading to 8.10.48)

Thanks
Josh

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Support ticket raised: TJS-13196-989

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