Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Re: ARM64 build on Windows auto-updates to x86 builds
1P_Dave It seems the installer is still broken though. I've reinstalled 1Password from the Microsoft Store two weeks ago, after you've posted that the issue has been resolved. Version 8.10.70 got i...
1P_Dave
Moderator
ModeratorI'm sorry that updating 1Password for Windows is failing, I believe that I'm seeing the same issue on my end. Can you share a screenshot, or the exact wording, of the error message that you saw when trying to update? I can investigate this further on my end.
-Dave
I can't anymore, but now I see that the EXE installer for Arm64 also installs version 8.10.70 and sees no updates!
1P_Dave Here's what I see in the log:
INFO 2025-04-30T13:37:50.665+00:00 runtime-worker(ThreadId(4)) [status:app\op-app\src\app\backend\updater.rs:234] Available Production update to 8.10.74 for current build (81070027)
ERROR 2025-04-30T13:37:51.105+00:00 runtime-worker(ThreadId(10)) [1P:ffi\op-core-node\src\lib.rs:621] Item list call aborted by a new call
ERROR 2025-04-30T13:37:51.141+00:00 runtime-worker(ThreadId(8)) [1P:app\op-app\src\app\backend\updater.rs:88] WindowsError(Error Win32(0x00000714): The specified image file did not contain a resource section.)- 1P_Dave
Thank you for the additional information. I've flagged this to the team internally, would you mind sending in a complete diagnostics report from your end so that I can share that with the team as well?
Send a diagnostics report (Windows)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/re-arm64-build-on-windows-auto-updates-to-x86-builds/155360
- Your forum username: Alovchin91
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
1P_Dave The support ticket ID is YXK-94158-822.
The Arm64 installer downloaded from the website is also older than the x64 one (8.10.70 vs 8.10.74).
