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Recently Deleted list not working
I recently deleted an item on my MacBook (15.3.2) by accident by viewing the item and then clicking the "delete" key on my keyboard. The item no longer shows up under the "All Items" list and it does not show when I keyword search for the item. The item DOES NOT show in the "Recently Deleted" list. I appears this feature is not working. I have tested this with a junk item I know longer needed and confirmed the behavior. Is anyone else seeing this behavior. Is there anyway to recover my deleted item? I looked on my other devices and my online account, but they had already synced and the item could not be found.
Hi mjhuiz,
Good question! When you have an item selected and use the Delete key, the item actually goes to the Archive and isn't deleted. You have to do the shortcut Command-Delete to actually delete an item, to avoid accidental deletions with a single button like you're describing! You can learn more about archiving versus deleting in our support documentation.
If you go to the Archive in the sidebar, you should see the item. Just right-click and you'll see the option Restore Item. Let me know if you're seeing something different or those steps aren't working.
3 Replies
Thank you Simmon. That was it. I found my deleted item in my "Archive" list. Thanks again!
- 1P_Dave
Moderator
I'm glad that Simon was able to help!
-Dave
- 1P_SimonH
Community Manager
Hi mjhuiz,
Good question! When you have an item selected and use the Delete key, the item actually goes to the Archive and isn't deleted. You have to do the shortcut Command-Delete to actually delete an item, to avoid accidental deletions with a single button like you're describing! You can learn more about archiving versus deleting in our support documentation.
If you go to the Archive in the sidebar, you should see the item. Just right-click and you'll see the option Restore Item. Let me know if you're seeing something different or those steps aren't working.
