Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Reconnecting
I Just changed my email address in 1Password. After doing that, I noticed that not all my login items are showing on my iPhone. They are showing up on my iMac. There is a red cloud with a line throug...
1P_Dave
Moderator
ModeratorHello wdl0355! đź‘‹
I'm sorry to hear that 1Password on your iPhone is having trouble connecting to your account. I'd like to ask you to create a diagnostics report from your iPhone:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/138033/reconnecting
- Your forum username:
wdl0355 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
