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Former Member's avatar
Former Member
2 years ago

Red Cloud "Try to reconnect" and nothing happens,

I'm running Version 8.10.6 on Windows 11 Pro. When I launch 1Password the file opens but it does not sync. So anything I've done on my mac isn't there. After a few seconds the red cloud icon wit...
windows
1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
2 years ago

Hi @1guyinOhio, apologies for the delay in our response here! As this was affecting other apps and websites on your Windows device as well, it does sound as if there was an issue with your IPv6 configuration. I'm not really able to advise further here however, as network troubleshooting isn't my forte, and goes a little out of our scope - I do apologise.

If you encounter any further issues with 1Password, don't hesitate to reach back out, and we'll be happy to investigate further 😄