Forum Discussion

Baz's avatar
Baz
Dedicated Contributor
1 year ago
Solved

Repeatedly asked to set up touch ID

I have enabled touch ID on my Mac. It works fine when I choose to use it. Quite often I choose not to use it, to reinforce the memory of my password. If I don't use touch ID when I initially unloc...
macos
  • 1P_Dave's avatar
    1P_Dave
    1 year ago

    Hello Baz​! 👋

    I'm sorry that you're seeing an unexpected prompt asking you to setup Touch ID when you unlock 1Password for Mac using your account password. I've been able to reproduce the same issue on my end and I've filed an internal work item to have our development team investigate further and get this fixed. I'm sorry for the inconvenience.

    By the way, I did not select the beta channel. That happened by itself

    1Password is designed to only download beta updates if a user explicitly chooses to switch release channels. Have you used the beta version of 1Password for Mac in the past as any point?

    -Dave

    ref: dev/core/core#33895

snappy's avatar
snappy
Occasional Contributor
27 days ago

I'm getting this on version 8.12.10 BETA channel. It happens everytime I login or unlock and is rather annoying.

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
23 days ago

snappy​ 

I'm sorry that the prompt is getting in the way. I've added your report to our internal work item as well. 

The prompt should only appear if you're unlocking 1Password using your account password but you have Touch ID enabled. Let me know if you're seeing it in any other scenario. 

-Dave

issue=DV-62