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rsbae
New Contributor
5 months ago
Solved

Request: Add support for Japan Post Bank login

I work in Japan. I cannot get 1Password to fill in my bank account number on the Japan Post Bank website. Although the login shows up, I have to manually input the account number in all the fields. Can you fix this?

https://direct.jp-bank.japanpost.jp/tp1web/U010101WAK.do?link_id=ycDctLgn

Thank you!

  • 1P_Dave's avatar
    1P_Dave
    3 months ago

    Hello joshhuggins! 👋

    I'm sorry that you're unable to fill your login credentials on aca-prod.accela.com. I see that we've received other reports of this behaviour in the past and a work item is open with our development team to investigate this further and find a fix. I've added your report to the internal work item as well. 

    For the time being, you can workaround the issue by clicking on the 1Password icon in your browser's toolbar and clicking Autofill next to your login credentials. Alternatively, if you're using a Mac, you can use 1Password's Universal Autofill. 

    -Dave

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I work in Japan. I cannot get 1Password to fill in my bank account number on the Japan Post Bank website. Although the login shows up, I have to manually input the account number in all the fields. Can you fix this?

https://direct.jp-bank.japanpost.jp/tp1web/U010101WAK.do?link_id=ycDctLgn

Thank you!

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I work in Japan. I cannot get 1Password to fill in my bank account number on the Japan Post Bank website. Although the login shows up, I have to manually input the account number in all the fields. Can you fix this?

https://direct.jp-bank.japanpost.jp/tp1web/U010101WAK.do?link_id=ycDctLgn

Thank you!

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me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1750925667970":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1750925667970","value":{"title":"Query 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Thank you so much! That worked like a charm. I've been a long-time 1Password user, but never knew that you could do that for sites manually.

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Hello rsbae! 👋

\n

I'm sorry that 1Password isn't filling your login information on Japanpost.jp. This is a known issue that our developers are tracking internally and hopefully will be fixed in the future. For the time being, you should be able to fill your account number by following these steps: 

\n
    \n
  1. Open and unlock 1Password.
    2. \n
  2. Select your Japan Post Login item, then click \"Edit\".
    3. \n
  3. Click \"+ add more\", then select the \"Text\" option in the menu.
    4. \n
  4. Click the \"text\" field label, then rename it \"focus1\".
    5. \n
  5. Enter the digits for the first customer number field below the field name.
    6. \n
  6. Repeat steps 3-5 for the two other customer number fields, naming the next fields \"focus2\" and \"focus3\".
    7. \n
  7. Click \"Save\" to commit the changes.
    8. \n
\n


The resulting item should look like this (except containing your account number): 

\n\n

Once saved, visit the page again and click into the first account number field and choose the suggested item. 1Password should fill your account number into all three fields. 

\n

I hope that helps.

\n

-Dave

\n

#11509

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