Forum Discussion

New Contributor

3 months ago

Solved

Accela Civic Sites

Howdy all, I have a collection of sites that myself and some of my clients frequent that I can't get 1Password to recognize the username and password fields to fill in the data. 1PW will save the in...

betas

1P_Dave
3 months ago
Hello joshhuggins! 👋

I'm sorry that you're unable to fill your login credentials on aca-prod.accela.com. I see that we've received other reports of this behaviour in the past and a work item is open with our development team to investigate this further and find a fix. I've added your report to the internal work item as well.

For the time being, you can workaround the issue by clicking on the 1Password icon in your browser's toolbar and clicking Autofill next to your login credentials. Alternatively, if you're using a Mac, you can use 1Password's Universal Autofill.

-Dave

rsbae

New Contributor

4 months ago

Thank you so much! That worked like a charm. I've been a long-time 1Password user, but never knew that you could do that for sites manually.

Jack_P_1P
1Password Team
4 years ago
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Hey @riffraf / @gilles / XIII:

The extension sign in for Safari is separate from marking 1Password.com as favorites. To be 100% clear, only the account holder should be receiving the email, so if you're signed into other individual's 1Password accounts, that would trigger the sign in email.

I've done some checking, and by default Cookie shouldn't be removing 1Password for Safari's database, which is what triggers a fresh sign in, however if you've allowed Cookie to delete extension preferences, that would likely be the cause of the trouble. When 1Password for Safari has the database deleted, it will start as a fresh "sign in" the next time, triggering the notification email. Open Cookie, select Safari, and scroll to the Safari row in the sites list, and ensure that it is marked as a favorite. Let me know how you all get on with that.

Jack
Former Member
4 years ago
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I too use cookie, but have marked 1password.com as a favorite. I - and others whose vaults I share - nonetheless continue to repeatedly get these irksome "new sign-in" messages. Is there a fix?

Thanks,
Rob
Loyal 1Password user since v1, but getting very annoyed.
XIII
Super Contributor
4 years ago
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I did not get one today...

However, I did also not get one when I logged in on the web (<account>.1password.com).

Did you remove this functionality?

(nothing in Spam; no DDOS reports from Fastmail today)
XIII
Super Contributor
4 years ago
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Makes me also wonder about 1Password security…
Gilles
Dedicated Contributor
4 years ago
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Yes this is the problem with the Cookie app

at least if we knew which cookie needs to be identify as "favorites", (not to be deleted), so we do not get those emails

the only way I found is "not to use Cookie app" at all, yes this is annoying

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Add support for Japan Post Bank login","id":"message:152133","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:152133","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:18619"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:152133"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:152133"},"body@stripHtml({\"truncateLength\":200})":" I work in Japan. I cannot get 1Password to fill in my bank account number on the Japan Post Bank website. Although the login shows up, I have to manually input the account number in all the fields. C...","body@stringLength":"483","rawBody":"

I work in Japan. I cannot get 1Password to fill in my bank account number on the Japan Post Bank website. Although the login shows up, I have to manually input the account number in all the fields. Can you fix this?

https://direct.jp-bank.japanpost.jp/tp1web/U010101WAK.do?link_id=ycDctLgn

Thank you!

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https://direct.jp-bank.japanpost.jp/tp1web/U010101WAK.do?link_id=ycDctLgn

Thank you!

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Thank you so much! That worked like a charm. I've been a long-time 1Password user, but never knew that you could do that for sites manually.

","body@stringLength":"147","rawBody":"

Thank you so much! That worked like a charm. I've been a long-time 1Password user, but never knew that you could do that for sites manually.

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Hello rsbae! 👋

I'm sorry that 1Password isn't filling your login information on Japanpost.jp. This is a known issue that our developers are tracking internally and hopefully will be fixed in the future. For the time being, you should be able to fill your account number by following these steps:

Open and unlock 1Password.
Select your Japan Post Login item, then click \"Edit\".
Click \"+ add more\", then select the \"Text\" option in the menu.
Click the \"text\" field label, then rename it \"focus1\".
Enter the digits for the first customer number field below the field name.
Repeat steps 3-5 for the two other customer number fields, naming the next fields \"focus2\" and \"focus3\".
Click \"Save\" to commit the changes.

The resulting item should look like this (except containing your account number):

\n\n

Once saved, visit the page again and click into the first account number field and choose the suggested item. 1Password should fill your account number into all three fields.

I hope that helps.

-Dave

#11509

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