Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Royal Caribbean No Longer Recognizes 1P
Trying to login to Royal Caribbean website (https://www.royalcaribbean.com) and 1P does not recognize it. This just started - never had this problem. Have to copy and past to login. Tried quitting 1P and Safari and even rebooting computer but nothing works.
So I deleted my login from 1P, thinking maybe the website changed something and I could just read it - but that doesn't work either - when I go to sign in, 1P will not ask me if I want to save the login in 1P and I can't figure out how to force it to do so. Same thing on Firefox browser - and same thing happens trying to login to my wife's Royal Caribbean account.
All other websites work correctly.
What is going on?
1Password Version: 8.10.9
Extension Version: 2.13.0
OS Version: MacOS 13.5
Browser: Safari/Firefox
55 Replies
GreyM1P1Password Team
@dahayes
There's nothing specific to report about Royal Caribbean just yet, but there is work underway within the Development team to address pages like this one which present their login form in a specific way which has historically been difficult to autofill. Once that work is done, Royal Caribbean and other websites which work similarly will be easier to autofill. There's no timeframe on that work as of yet, but it is a priority with the team. (Also added you to our internal tracker)
steph_gilesSorry for the disruption @dcabbott, I've added you to the internal issue.
- 1P_Dave
Moderator
@macosdude
I've added your report to the internal work item open for the issue as well.
-Dave
- 1P_Tommy
Noted strickers.
Same for me.
- steph_giles
I'm sorry for the disruption @shaneleasure, let us know if there's anything else we can help with in the meantime!
