Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Former Member
3 years agoRunning the 1Password Installer to upgrade from 7 to 8.
Running the 1Password Installer to upgrade from 7 to 8. Stuck on the first window where it says, "Waiting for data to be moved. Don't quit this app." Nothing has happened for twenty minutes. Just s...
GreyM1P
1Password Team
3 years agoHi there @mattsondillon
Considering that window has been stuck there for a while, you can safely quit it. Then, open 1Password 7 again and look to see if you have a Primary vault showing in the sidebar.
If you have a Primary vault, you should migrate its contents to your 1Password account (if you haven't already), then delete the Primary vault so that the 1Password 8 installer doesn't try migrating it again.
If you don't have a Primary vault, and everything is showing in your 1Password.com vault(s), you can quit 1Password 7 completely and run the 1Password 8 installer again.
Let me know how that goes, and I'll be here if you need anything. :)
— Grey