Forum Discussion

Former Member's avatar
Former Member
3 years ago

S22 Ultra fingerprint unlock

Current beta of 1Password for Android only giving me an option of face unlock on my Samsung S22 Ultra. No other options available. Can't fill in fields below so 1password version 8.9.0, OS is latest Android

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android
  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi Ronso, happy I could help shed some light here! Hopefully we'll have the fix available soon.

  • Ronso's avatar
    Ronso
    Frequent Contributor
    3 years ago

    I was very confused, too. Thanks for explanation - looking forward for an update.

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello @rgsherr, thanks for your feedback! Currently, on devices that have facial scanners, the Biometric unlock setting will default to Face unlock wording even if Face unlock is not turned on or available with 1Password. If you have a fingerprint registered on your device, tapping Face unlock on in 1Password 8 should allow you to enable Fingerprint unlock. I definitely agree this is confusing and it's something we will be updating in the future.

    Thanks again! Let us know if there's any issue enabling fingerprint unlock.