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Forum Discussion
Safari beta, Desktop beta on Sequoia: Need to restart safari for extension to work
In this current configuration, if 1Password is locked while running Safari and I unlock it, the Safari extension hangs, then eventually has a reload 1P button. After that the extension still can't interact with websites until I restart Safari.
1Password Version: 8.10.39
Extension Version: 2.27.1
OS Version: macOS 15.1
Browser: Safari
3 Replies
Thanks Dave! Support number: WLZ-44262-346
- 1P_Dave
Moderator
Hello tedsvo! 👋
Thank you for reporting the issue. The next time that the problem occurs, I'd like to ask you to create a diagnostics report from 1Password in your browser:
Sending Diagnostics Reports (browser extension)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread:
https://1password.community/discussion/147594/safari-beta-desktop-beta-on-sequoia-need-to-restart-safari-for-extension-to-work - Your forum username:
tedsvo
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
- A link to this thread:
