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Former Member
3 years agoSafari, Chrome etc. Extension 2.14.0 Broken - Edited title.
I just updated the Safari extension to version 2.14.0 and now the extension no longer works. If I try and use the extension, nothing happens. If I click on the 1Password icon in the Safari toolbar, I get "Oops, something went wrong while loading."
I have tried reloading 1Password, but that doesn't help. I have tried rebooting the computer but that doesn't help. I only have one copy of 1Password running (version 8.10.9) and I am running the latest version of macOS (version 13.5).
I have to say, there has been a noticeable increase in issues since version 8 was released. Very disappointing.
1Password Version: 8.10.9
Extension Version: 2.14.0
OS Version: 13.5
Browser: Safari
64 Replies
- 1P_Tommy
Moderator
Do you see 2.14.1 available? Can you let me know if it solves the trouble you experienced? I see it is available in Chrome and Safari. One of my colleagues is reporting 2.14.1 is available in Edge too.
- ankushnarulaNew Contributor
from @pct196:
If your Safari shows no passwords because of this problem check out the linked forum post below. The 1Password folks sent me details on how to fix it.
https://1password.community/discussion/comment/693892/#Comment_693892
This procedure has remedied 1Password for Safari (without app integration - direct via web) for my setup. Thanks!
I did test re-enabling app integration to see if it works - but it puts 1Password for Safari back in a broken state. So to sum up, disabling integration, signing out, and signing back in to 1Password for Safari direct via web works - but enabling app integration breaks it entirely.
- Former Member
If your Safari shows no passwords because of this problem check out the linked forum post below. The 1Password folks sent me details on how to fix it.
https://1password.community/discussion/141845/unable-to-fill-into-safari-after-updating-to-macos-ventura#latest
- Former Member
I'm having the same issue as today (8/21). 1Password for Safari started acting weird a few days ago, didn't think anything of it. Today I started getting the Oops message, after I restarted may 2019 MacBook Pro. Turning off the shared lock state seems to be the fix for me.
- FinlanderNew Contributor
Thanks @cschombu for the TimeMachine suggestion! Since this issue doesn't seem to have a quick fix, I also went to retrieve 2.13 from TimeMachine history, unpacked it, locked out the updates URL, deleted the installed 2.14, and "loaded unpacked" 2.13. Now it works again. I'm surprised @1Password hasn't rolled 2.14 update back, but maybe this problem only plagues a subset of the users for some reason.
The 2.14 problem was also exhibiting a strange behavior where it would work fine when I started work in the morning (my MacBook wasn't off, just screen off, sleeping), but then an hour or two later the error would return. Perhaps some buffer filled? Or perhaps some other program/extension/usage pattern interacted with it so that it would lock up again. Perhaps this is why the bug got past testing/QA, maybe it wasn't immediately visible when the release tests were being executed.
- Former Member
Since ag_tommy confirmed that the "1Password for Safari.app" 2.14 is broken, I simply went into MAC OS Time Machine and restored 2.13, restarted Safari, and now all is well again.
Assuming there is no issue using 2.13 until a fix is available?
Easy workaround...
- The_DoctorOccasional Contributor
I was able to get the extension to work once upon reboot, but it was no longer connected to the menubar item in that an unlock with the extension left the menubar 1P locked.
In addition, once Safari was closed and relaunched, the "Oops..." error reasserted itself and nothing worked :-/
- The_DoctorOccasional Contributor
Sigh...none of the options above have worked for me with Safari. I've tried disabling and also reinstalling...no joy 😥