Safari Extension appears to crash Safari on iPad Pro

@tjfoth

Thank you for posting the Support ID. I see that your ticket has made it to the right team and one of my colleagues will send you a reply as soon as possible. To prevent having the same conversation in two places at once I'm closing this thread. 🙂

-Dave

ref: XEK-68616-248

Done. This is the ID from my sending the link: [#XEK-68616-248]

Thanks for your help.

@tjfoth

Thank you for the reply. Please send an email to support+forum@1Password.com with a link to this thread and, once we've received your email, one of my colleagues can generate a secure upload link so that you can share the file with the support team. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place.

-Dave

That's one very large JSON file!

It is not the API. Sorry for my really bad suggestion.

I was able to get the email to send to myself with smaller file sizes. Your diagnostic file is 42.9 MB. Neither gmail (my personal email) or Outlook (for work) will let me send 42.9 MB. I need to send a link.

Dave, is it perhaps due to how you're calling the API?

@tjfoth

I recommend reaching out to either Apple Support or to your corporate IT team so that they can see why you're unable to change the sending email address in the Apple Mail app. You can find Apple Support here: Official Apple Support

Once you're able to send in the diagnostics report we can investigate the 1Password crash issue further. Let me know if you have any questions. 🙂

-Dave

When I click on cancel, I do get a draft but it is without the attachment.

I added my home email address to the cc of the one with the attachment but I don’t receive a copy.

When I compose an email outside of submitting the diagnostic report, it shows all of my email addresses.

I have other emails set up. That was the first thing I checked. It only gives me my corporate email address or a random email address (the one Apple creates for privacy).