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Forum Discussion
Former Member
3 years agoSafari Extension appears to crash Safari on iPad Pro
iOS: 16.4.1 (a)
1Password: 8.10.4
When extension is enabled, Safari crashed frequently and often almost immediately on activation. When disabled, no problems.
Other than disabling the extens...
1P_Dave
Moderator
3 years agoHello @tjfoth! 👋
I'm sorry that Safari is crashing when you use the 1Password browser extension. Please reproduce the crash one more time and then I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/140007/safari-extension-appears-to-crash-safari-on-ipad-pro#latest
- Your forum username:
tjfoth
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave