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Forum Discussion
Safari extension causes crash on some sites
Recently, Safari 18.4 on iMac Ventura 13.7.5 does not recognize mouse clicks on some webpages. Then, when I try to close that page, Safari crashes. I tried turning off the 1Password Browser Extens...
Thanks for the reply.
I used your suggestion to make a new Safari profile, switched to that profile, and the problem still exists. It takes 2 or 3 mouse clicks for the page to respond.
Closing those pages causes Safari to crash with the error Namespace SIGNAL, Code 6 Abort trap: 6 error
Stuart
1P_Dave
Moderator
ModeratorThank you for confirming that the issue also occurs in a new profile. So that the team and I can investigate further, please send in the crash report as an attachment and include a diagnostics report from 1Password for Safari as well:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/safari-extension-causes-crash-on-some-sites/155183/replies/155336
- Your forum username: SturatWorkey
- The crash report as an attachment.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
Any progress on finding a solution to this? I sent the two requested crash reports a few days ago.
- 1P_Dave
Can you share the Support ID of the ticket that you have open with our team? It will look something like [#ABC-12345-678]. I'm not seeing any emails from you using the email address that you're using for the community.
-Dave
I did not get a BitBot message.
