Forum Discussion

Former Member's avatar
Former Member
5 years ago

Safari extension crash

Hi there, when activating the extension, Safari crashes or extension loads forever. Reinstalling 1Password did not help
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
5 years ago

Hi @bdkfill:

Do you have the standard iOS Mail app installed with an account configured? The 1Password app is only able to send diagnostics reports through the built-in iOS Mail app, and if it is not installed or not configured with at least one account, it will just redirect to that page.