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Forum Discussion
Former Member
4 years agosafari extension doesn't respond for 1password 8
I recently installed 1password 8 and have added the Safari extension. On restart of the computer and opening 1Password, the icon in Safari for 1Password remains locked and unresponsive. This seems to...
Jack_P_1P
1Password Team
4 years agoHi @JellyFish:
Thanks for letting us know. I'd like to ask you to create a diagnostics report from your Mac as well as a console log from Chrome:
Sending Diagnostics Reports (Mac)
Save a console log for 1Password in your browser
Attach the diagnostics and console log to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/133017/safari-extension-doesnt-respond-for-1password-8#latest
- Your forum username:
JellyFish
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
@jerryplotnick:
Glad to hear it's working again. If it does happen again, let us know, and we'll take a closer look!
Jack