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Forum Discussion
asportnoy
2 years agoOccasional Contributor
Safari extension sync issues
The latest TestFlight release says that it "fixed an issue where 1Password extension for Safari would not sync." However, I am experiencing this issue on the latest update. I was changing some site p...
1P_Dave
Moderator
2 years agoThank you for the reply. The next time that the issue occurs please note the time when it occurs and then I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/140519/safari-extension-sync-issues
- Your forum username:
Asportnoy - The time that the issue occurred.
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave