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realmike's avatar
realmike
New Contributor
4 months ago

Safari Extension won't fill if too many tabs open

Folks, I am having an intermittent problem where the 1Password extension will not autofill. You clink the icon in the web page, nothing happens - no pull-down menu If I use the icon at the top of th...
browser extension
macos
realmike's avatar
realmike
New Contributor
3 months ago

Hi Dave, sorry for the delay, I replied to the email sent by the system, realizing it was an unmonitored mailbox.

Hi Dave!

  1. 1Password for Mac 8.11.14 (81114027) (I will update to 8.11.16 asap)

 

 

 

  1. OSX: 15.6.1 (24G90)

  2. I have not tested the system enough to definitely say that it is “fine with 3 tabs but always fails with 5 tabs.” I frequently have many ….5-10 ….open at a time. To be sure, I am guessing that it is the number of tabs that are open, it may just be that the Safari window is open too long.

    Fix that I have found is to:
    -  shutdown safari (that can take over a minute of many tabs are open, btw, maybe that’s a clue)
    - open a new safari window, 1password works fine in the new window, but still fails in the first window

 




1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 months ago

realmike​ 

Thank you for the reply. Can you update to the latest version of 1Password for Safari (8.11.18) and the latest version of macOS 15 (15.7.2), you can find update guides here: 


Then try to reproduce the issue again. If you do see the same issue then let me know and I can help further. 

-Dave