Forum Discussion

Former Member's avatar
Former Member
4 years ago

Safari for Mac 1password 8 won't autofill

I upgraded from 1password 7 to 8 and can't get it to autofil in Safarl. I followed these instructions but it still won't work. What am I doing wrong? Set up Universal Autofill Before you can ...
browser extension
Former Member's avatar
Former Member
3 years ago

Hi @davidpetraz

That is most certainly odd behaviour. In looking at your recording from the 21st, it looks like the webpage reloads when you tried your keyboard shortcut, so it seems like something is being registered. At this point could you try replicating the behaviour with your Cmd + Option + < shortcut and sending some diagnostics into our support email so we can take a closer look?

https://support.1password.com/diagnostics/?mac

https://support.1password.com/cs/extension-console-log/#safari

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

  • A link to this thread: https://1password.community/discussion/134037/safari-for-mac-1password-8-wont-autofill#latest
  • Your forum username: davidpetraz

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!