Forum Discussion

Mirv's avatar
Mirv
Super Contributor
4 years ago

Safari has trouble filling at myuofmhealth.org

For some reason the 1Password extension does not seem to successfully fill the id and pw on the site myuofmhealth.org . (It works ok on Firefox and Chrome.) With Safari, I found that after selecting ...
browser extension
Nhat_Nguyen's avatar
Nhat_Nguyen
Icon for 1Password Team rank1Password Team
4 years ago

Hello Mirv,

Thank you for reaching out to us. 1Password does not have trouble saving and filling your website on my end. In this case, could you please try these steps to create a new login manually for your site and see how it works?

  1. Go to your website > Enter your username and Password > Right-click on the 1Password icon on your browser's toolbar > Select "Save Login" > Click on "Update login" > Select "Save new item" > Save.

  2. Refresh the page and try filling in using the new item.

If the new login item works, you can move the old item to the trash.