Forum Discussion

andrwhmmr's avatar
andrwhmmr
New Contributor
2 years ago

Safari multiple Profiles open Problem

Hi, I am using Safari with a "Business" and "Personal" Profile. When both Windows are open 1password more or less refuses to work with the "Personal" Profile. It stays locked and autofill of cour...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

patgmac

I'm sorry for the continued inconvenience. Our developers believe that they have identified the cause of the issue and are coding a fix that should improve the situation with Safari profiles. I hope that a fix will be released to the beta and then the stable version soon.

For the time being, the best workaround is to turn off app integration:

  1. Open Safari.
  2. Right-click on the 1Password icon in Safari and click Settings.
  3. Turn off "Integrate this extension with the 1Password desktop app."
  4. Repeat step 2 and 3 for all Safari profiles.

With app integration turned off you'll need to unlock 1Password in each profile separately and you'll need to use your account password (Touch ID and Apple Watch unlock won't be available). I know that it's not the best workaround but I'm sharing it in case it helps.

-Dave