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Forum Discussion
kidsdoc
5 months agoNew Contributor
Safari plugin not unlocking
This was addressed in a discussion 4 months ago and hasn't been fixed. 1Password is unlocked but the extension won't unlock. In fact when I click on the icon in the password field nothing happens at ...
1P_Dave
Moderator
5 months agoHello kidsdoc! 👋
I'm sorry that 1Password for Safari isn't unlocking on your Mac. As a first step, can you try the following:
- Close all open web browsers.
- Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
- Double-click on 1Password from your Mac's Applications folder.
- Open Safari.
Then, try to fill login credentials into a website. Do you still see the same issue?
-Dave