Forum Discussion

kidsdoc's avatar
kidsdoc
New Contributor
5 months ago

Safari plugin not unlocking

This was addressed in a discussion 4 months ago and hasn't been fixed. 1Password is unlocked but the extension won't unlock. In fact when I click on the icon in the password field nothing happens at ...
browser extension
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 months ago

Hello kidsdoc​! 👋

I'm sorry that 1Password for Safari isn't unlocking on your Mac. As a first step, can you try the following:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Applications folder.
  4. Open Safari.


Then, try to fill login credentials into a website. Do you still see the same issue? 

-Dave