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Safari: "Scan QR Code" or "Use Security key" prompt when using a passkey
Hi,
I setup my very first passkey using X.com. When I attempt to login I get this dialog with options to scan a QR code or use a security key. The sign in with pass key option in the upper right ...
Hello folks,
I'm sorry that you're seeing an unexpected "Sign In" prompt from macOS when signing into websites using a passkey saved in 1Password in Safari. If you think that you're running into this issue then make sure that 1Password for Safari is installed and the built-in password manager is turned off.
If that doesn't help then there is a known issue, that our development team is aware of, where the macOS credential manager prompt will appear randomly and unexpectedly on certain websites in Safari for a small number of users. Our team is aware of the issue and an internal work item is open to investigate this further.
For the time being, the best workarounds are:
- Sign-in using an alternate method if you can, such as your password.
- Sign-in using 1Password on your mobile device by choosing the "Scan QR code" option in the prompt and then scanning the QR code using your mobile device's camera app.
- Consider using a different browser for the affected website, the issue only seems to occur in Safari.
I'm sorry for the inconvenience, hopefully this can be fixed in a future update soon.-Dave
Issue=FS-1011
On certain sites (or maybe only on certain occasions), trying to use a passkey will bring up Apple’s passkey dialog, which is worthless.
For instance, when I try to log into Sony, I click “continue”, it brings up the 1P Passkey interface, I click on the passkey, and an Apple dialog pops up asking me to insert my device or whatever. Sometimes. Other times it works. I have no idea how to fix this. Help?
macOS Monterey
Anybody? Help? This is really annoying, and makes passkeys worse than useless.
