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Forum Discussion
Safariextension stops working - Communication failed
After installing the current beta, the Safari extension no longer works. I get the error messages (displayed in the screenshots below)
I restarted the phone already. Login in the 1Password app is ...
1P_Dave
Moderator
ModeratorI'm sorry that the steps didn't help. I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/142074/safariextension-stops-working-communication-failed
- Your forum username:
BKrnk - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
