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Forum Discussion
Spn13
3 years agoOccasional Contributor
Safe data is not updated
When I update data on one device, the data on the other does not update automatically, I need to close and open the application again. For example, if you update data on iOS, then on Mac, the data is...
1P_Dave
Moderator
3 years agoThank you for the posting the results of your testing. Let's start by focusing on the middle test where changes made on your iPhone made it to 1Password.com but not the 1Password for Mac app or 1Password in Safari. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/696484/#Comment_696484
- Your forum username:
Spn13 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave