Forum Discussion

Andrew42's avatar
Andrew42
Super Contributor
4 years ago

Secure Desktop not Working

I have the Windows Beta edition, (or I think I have). Opening on a secure desktop worked most of the time even if not always.Now, since two days ago, it doesn't work at all on my PC. Any thoughts?? ...
betas
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi Andrew42

Could you confirm which version of 1Password you're using? Here's what to find out:

  1. Open and unlock 1Password.
  2. Click the ⋮ menu > Settings...
  3. On the About tab, look for the version number. The 8-digit number starting with 8 is the most useful one as it tells us the exact build.

I look forward to hearing from you so we can help you out. :)

— Grey