Forum Discussion

Andrew42's avatar
Andrew42
Super Contributor
4 years ago

Secure Desktop not Working

I have the Windows Beta edition, (or I think I have). Opening on a secure desktop worked most of the time even if not always.Now, since two days ago, it doesn't work at all on my PC. Any thoughts?? ...
betas
1P_Gem's avatar
1P_Gem
Icon for 1Password Team rank1Password Team
4 years ago

Hi Andrew42! Thanks for the additional details about the trouble you're running into with Secure Desktop. This sounds like a known issue we're looking into at the moment, and I've added you to the list of impacted customers.

ref: dev/core/core#11570

I'm sorry to hear that you had to manually update to 8.9.6 even though you've checked the option to install updates automatically. If you open the app and take a look under ⋮ > Settings > Advanced, is the dropdown menu for release channel set to Beta?