Forum Discussion

Former Member's avatar
Former Member
2 years ago

"Send Diagnostics" throws error saying "Set up an email app".

On my Pixel 7 Pro android device, I am having an issue with https://1password.community/discussion/137912/crash-bug-tapping-the-search-button-in-bottom-nav-bar-causes-the-app-to-crash. To report it, ...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @1Passworder1, thanks for writing in and reporting this issue.

We have recently identified that in some scenarios, 1Password may not recognize the default mail app on a device. As a temporary work around, installing three total mail apps (Gmail, Spark and Proton mail for example) should allow you to select your preferred email app and send the report. My apologies for the trouble here.

ref: dev/core/core#19153