Forum Discussion

b36411's avatar
b36411
Occasional Contributor
2 years ago

Serious issue: iOS 1Password, set to require password "every day," does *not* prompt for password

I am using the iOS 1Password app, using the new passkeys for login beta. I have the iOS app set to unlock using FaceID, but I have selected the "prompt for password: Every day" option. I have t...
passkeys
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello b36411! 👋

Thank you for helping us test the passkey unlock beta! I've moved your post to the beta category. So that I can better understand the situation can you answer the following questions:

  1. It looks like you're using an older version of 1Password, can you update to 8.10.36 and then try to reproduce the issue again?
  2. Are you only using a passkey unlock account? Or do you have other accounts added to the 1Password app?
  3. Is your passkey saved in iCloud Keychain? Is it possible that the Face ID prompt is coming from iCloud Keychain, to use your saved passkey, and not 1Password?

I look forward to hearing from you.

-Dave