Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Serious issue: iOS 1Password, set to require password "every day," does *not* prompt for password
I am using the iOS 1Password app, using the new passkeys for login beta.
I have the iOS app set to unlock using FaceID, but I have selected the "prompt for password: Every day" option.
I have t...
1P_Dave
Moderator
ModeratorTo look into this further, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/147393/serious-issue-ios-1password-set-to-require-password-every-day-does-not-prompt-for-password
- Your forum username:
b36411 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
