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cara's avatar
cara
New Contributor
1 year ago

"Shared" vault not syncing between users

Our team just started using 1password. Unfortunately, when one person sets a password to be in the "shared" vault, it does not immediately sync with the other members of that vault. My boss set a pas...
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1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
1 year ago

Hey, cara 

Can you clarify if you are using a shared vault amongst all members of the team and placed the item in that vault or if you're sharing a link?

If you have 1Password for business you have phone support options. What type of membership do you have?