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Former Member's avatar
Former Member
3 years ago

Since update I can't anymore login at once for multiple accounts

Hi!

Before the last update was released, I have logged in only with the PW for my business account, and my personal (private) account was unlocked at the same time.

Now I have to unlock each safe separately. Where I can find the settings to change this like before?

The effected PC runs on Windows.

Thanks!

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windows

3 Replies

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  • AliH1P's avatar
    AliH1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @swissbird, you're most welcome - I'm glad to hear that worked for you. I understand how the change could be irritating and will certainly pass your feedback along to the appropriate team.

    Let me know if there's anything else we can help with!

    Ali

  • Former Member's avatar
    Former Member
    3 years ago

    That worked, thank you very much for your reply.
    Still a pity and a somewhat irritating change when exactly 1password itself warns you that passwords should only be used only once.

  • AliH1P's avatar
    AliH1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @swissbird, thanks for reaching out.

    I understand since installing 1Password 8 you're required to unlock each of your accounts separately. This is the expected behaviour as 1Password 8 will only unlock multiple accounts if they share the same account password. If you'd like to unlock your business and personal account at the same time, I would recommend setting the same account password for both accounts.

    If you're interested in the details surrounding this change, check out this post by a member of our security team: https://1password.community/discussion/comment/608291/#Comment_608291

    I hope that helps. Let me know if you have any questions!

    Ali