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sesachacha's avatar
sesachacha
New Contributor
5 months ago
Solved

slow/delayed response from 1PW on MacOS

Hello- I'm experiencing very slow/delayed response from 1Password on my Mac OS running Sequoia V15.5.  Is anybody experiencing similar behavior?  Any assistance with a solution is appreciated.
macos
  • sesachacha's avatar
    sesachacha
    5 months ago

    Hi Dave-

    Thanks for your response.  Oddly enough, the issue I've been experiencing seems to have corrected itself soon after I submitted my message to the forum.  Go figure!  These delays I've been experiencing have been going on for several months before I got around to posting on the forum.  I have no explanation for what caused it to act up and how it stopped.  Anyway to answer your questions the performance issue occurred only when using the desktop app.  My Mac has the Apple M3 chip.

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 months ago

Hello sesachacha​! 👋

I'm sorry that you're running into performance issues with 1Password on your Mac. Can you tell me a little more about where you're seeing the performance issues? Is it when using the desktop app? Or when filling logins in the browser? 

Can you also tell me if you're using an Intel or Apple Silicon Mac? You can check using the steps in this article: Mac computers with Apple silicon

-Dave

sesachacha's avatar
sesachacha
New Contributor
5 months ago

Hi Dave-

Thanks for your response.  Oddly enough, the issue I've been experiencing seems to have corrected itself soon after I submitted my message to the forum.  Go figure!  These delays I've been experiencing have been going on for several months before I got around to posting on the forum.  I have no explanation for what caused it to act up and how it stopped.  Anyway to answer your questions the performance issue occurred only when using the desktop app.  My Mac has the Apple M3 chip.