Forum Discussion

New Contributor

4 months ago

Solved

SOLVED: "Integration status: Connection problem" in Firefox on Windows 10

Hello, Team! This is a problem report for the 1Password app in Firefox on Windows 10. I've been using the 1Password extension for Firefox for years now, and a few days ago it suddenly stopped conne...

browser extension

windows

Swifthawk
3 months ago
Dave,
And I'm sorry for not reporting here that my problem is fixed. But thanks for the reply!
I was able to generate a Diagnostic Report from the desktop app, which doesn't seem to be possible from the Firefox extension. That report showed another nice person from 1Password that my 1Password desktop install wasn't showing in the Installed Apps list in Windoze. Reinstalling the desktop app fixed that and now it's all good.
We can call this one SOLVED!
Thanks again!

Swifthawk

New Contributor

3 months ago

Dave,

And I'm sorry for not reporting here that my problem is fixed. But thanks for the reply!

I was able to generate a Diagnostic Report from the desktop app, which doesn't seem to be possible from the Firefox extension. That report showed another nice person from 1Password that my 1Password desktop install wasn't showing in the Installed Apps list in Windoze. Reinstalling the desktop app fixed that and now it's all good.

We can call this one SOLVED!

Thanks again!