[Solved] Windows Hello doesn't work after Account Password change (some further hassle setting up)

Hi 1P_PeterG ,

thanks for stopping by, much appreciated!

I know that y'all very active and fast in the forums. That makes it a very special and enjoyable place for someone like me, who just likes to read along and learn how you do support. Because you do so much of that in public and for quite a while now, it is a treasure chest whenever using search for looking into a specific issue or just out of curiosity.

This also why I chose to post in the forums. In case it might help others. I mentioned the mail-address because of your comment in the other thread regarding security specifics, so it would be apparent that I know the procedure.

And yes. The issue was resolved by moving %localappdata%\1Password into the bin and re-install to get the 1Password Account setup prompt.

I have wrote in the first post, but I really think adding an opt-in checkbox to the (un)installer to delete that folder and but the Important Message of the uninstall guide, that this "will remove all your local 1Password data from your Windows PC. You’ll still be able to access your data on other devices, and on 1Password.com." and if you want to proceed as confirmation request, would be helpful. It would even allow you to keep the logs and maybe put them in a subfolder of the logs folder that is not touched by the regular app in case of later debugging (I read in another thread that another user was not able to provide logs, because they tried to resolve an issue through complete uninstall with local data deletion and now they only can wait if that particular issue appears or not).

I hope this comes not across as know-it-all. I just enjoy how here is a response to feedback and that there is space for it and that motivates to think out loud.

(And now I sound like I just shill 1Password, but I don't. I just want to voice my appreciation for you and the Support Team as I also know it can be though at times)