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1Canid's avatar
1Canid
New Contributor
6 months ago
Solved

Some lines in item Notes are missing (on iPhone)

I'm seeing an intermittent problem in 1P 8.10.68 running on iOS 18.3.2 and 18.4 (iPhone).  Based on my search here, it seems the same problem was identified and fixed in 1P 7.8.3. In vault items hav...
ios
  • 1P_Dave's avatar
    1P_Dave
    6 months ago

    1Canid 

    Thank you for those details! I've been able to (very intermittently) reproduce the issue here on my end and a bug report has been filed with our development team so that we can get this fixed in a future version of 1Password. For the time being, the best workarounds are:

    1. Keep markdown turned off, I've only been able to reproduce the issue when markdown is turned on.
    2. When the issue occurs, navigate back to the item list and then tap on the item again. The note should render correctly until the next time that the issue occurs. You might have to do this more than once.



    I'm sorry for the inconvenience that the issue is causing. Thank you again for taking the time to report the bug to us. 

    -Dave

    #30424

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Hello 1Canid and MerryBit! 👋

I'm sorry that you're seeing notes get truncated intermittently in 1Password on your iPhone. So that I can better understand the situation, can you tell me the following: 

  1. Does the issue only occur when markdown is turned on? 
  2. Did the issue start happening with 8.10.68? Or did you see it in previous versions as well? 
  3. Are you able to provide a screenshot of the missing section as seen when editing the item? That would help me to reproduce the issue. Make sure that nothing sensitive is visible in the screenshot. 


I look forward to hearing from you.

-Dave