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PassWild's avatar
PassWild
New Contributor
3 months ago

Sometimes, the Brave extension 1password crashes.

The version of Brave is 1.76.73. I use 1Password, which I installed as an extension, but sometimes it crashes, so I have to repair it and use it again. Is there any way I can review the settings and prevent it from crashing?

macos

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 months ago
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    Hello PassWild! 👋

    I'm sorry that 1Password is crashing in Brave on your Linux device. I'd like to ask you to create a diagnostics report from 1Password in your browser:

    Send a diagnostics report (browser extension)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/sometimes-the-brave-extension-1password-crashes-/153855
    • Your forum username: PassWild


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        3 months ago
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        If you're able to send a diagnostics report, or just a crash report, via email to our support team using the instructions in my previous post then my colleagues and I can help further. 

        -Dave

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The version of Brave is 1.76.73. I use 1Password, which I installed as an extension, but sometimes it crashes, so I have to repair it and use it again. Is there any way I can review the settings and prevent it from crashing?

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The version of Brave is 1.76.73. I use 1Password, which I installed as an extension, but sometimes it crashes, so I have to repair it and use it again. Is there any way I can review the settings and prevent it from crashing?

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I use 1Password, which I installed as an extension, but sometimes it crashes, so I have to repair it and use it again. Is there any way I can review the settings 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Sometimes, the Brave extension 1password crashes.","moderationData":{"__ref":"ModerationData:moderation_data:153877"},"body":"

Hello PassWild! 👋

\n

I'm sorry that 1Password is crashing in Brave on your Linux device. I'd like to ask you to create a diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

\n\n


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

\n

-Dave

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Thank you. I would like to continue sending crash reports.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"60","kudosSumWeight":0,"postTime":"2025-04-01T23:15:25.678-07:00","lastPublishTime":"2025-04-01T23:15:25.678-07:00","metrics":{"__typename":"MessageMetrics","views":21},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxfDM5OjB8aW50LDE1Mzk3NSwxNTM5NzU","node":{"__ref":"ForumReplyMessage:message:153975"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:153975":{"__typename":"ModerationData","id":"moderation_data:153975","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:153975":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:153975","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:153855/message:153975","revisionNum":1,"uid":153975,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumReplyMessage:message:153959"},"conversation":{"__ref":"Conversation:conversation:153855"},"subject":"Re: Sometimes, the Brave extension 1password crashes.","moderationData":{"__ref":"ModerationData:moderation_data:153975"},"body":"

If you're able to send a diagnostics report, or just a crash report, via email to our support team using the instructions in my previous post then my colleagues and I can help further. 

\n

-Dave

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