Forum Discussion

PassWild's avatar
PassWild
New Contributor
4 months ago

Sometimes, the Brave extension 1password crashes.

The version of Brave is 1.76.73. I use 1Password, which I installed as an extension, but sometimes it crashes, so I have to repair it and use it again. Is there any way I can review the settings and prevent it from crashing?

browser extension
linux

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 months ago

    Hello PassWild! 👋

    I'm sorry that 1Password is crashing in Brave on your Linux device. I'd like to ask you to create a diagnostics report from 1Password in your browser:

    Send a diagnostics report (browser extension)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/sometimes-the-brave-extension-1password-crashes-/153855
    • Your forum username: PassWild


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave

    • PassWild's avatar
      PassWild
      New Contributor
      4 months ago

      Thank you. I would like to continue sending crash reports.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        4 months ago

        If you're able to send a diagnostics report, or just a crash report, via email to our support team using the instructions in my previous post then my colleagues and I can help further. 

        -Dave