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titusschleyer's avatar
titusschleyer
New Contributor
2 years ago

Stale request when trying to log in

Hi, I am getting "stale request" when filling in the account info for sites on the http://www.iu.edu domain. I have seen this error posted in another support request from a few months ago. Relevant i...
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titusschleyer's avatar
titusschleyer
New Contributor
2 years ago

Hi, I am getting a "stale request" error when trying to log in using 1Password extension. I have seen a posting about this error from a few months ago, but could not find an answer. Relevant info:
1. This started a few weeks ago.
2. It is happening in both Chrome and Edge.
3. Typing in the uname/pw combination manually works.
4. I cleared cookies and cache without success.
5. I updated both desktop app and extension to the most recent version.
6. I restarted the computer.

Please let me know what other troubleshooting steps to pursue. Thanks in advance!
Titus

1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: Windows 10
Browser: Chrome and Edge