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schweiwi's avatar
schweiwi
New Contributor
4 hours ago

Start 1Password

  Hello   Since yesterday, I’ve had to enter my master password every time I launch 1Password. That can’t be right 😒 Windows 11 25H2 (Build 26200.8655) Firefox browser extension, version 151. ...
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1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
3 hours ago

Hi schweiwi​, thanks for posting! I'm sorry to hear that you're having to enter your account password each time you unlock, instead of using Windows Hello.

To confirm my understanding:

  • Is this happening when you unlock the browser extension, the desktop app, or both?
  • Are you only being prompted for your account password, or does a Windows Hello prompt appear after you enter your account password?
  • Could you share a screenshot of your current Unlock and Windows Hello settings in the 1Password desktop app under Settings > Security? Make sure to conceal any private information before posting any screenshots here.

 

Looking forward to hearing from you!