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Forum Discussion
Still having Android Chrome issues
I'm on 8.11.6 and saw the post earlier this month around the major update to Android+Chrome autofill. I went through all of the settings in the post and it did work for a day or so but it's still bro...
1P_Dave
Moderator
ModeratorI’m sorry that you’re running into an issue where 1Password doesn’t fill your login credentials in Chrome when you tap on the autofill suggestion. Our development team is currently investigating similar reports of this behavior and believes that it may be due to an issue with how the browser keeps track of autofill sessions when it’s been running for an extended period of time. We’ve reported the issue to the Chromium team.
So that I can confirm that you’re running into this issue can you tell me if autofill starts working again after you force close your browser and then re-open it again: Find, open & close apps on Android - Android Help
-Dave
Yes, force closing and reopening gets it to work again. That's an easier workaround for me than going into Settings and toggling between Google autofill (with restart) and 3rd party autofill (another restart).
Sorry for the delay in response.- 1P_Timothy
Community Manager
Hi kuoirad, thanks for confirming that. From what we've seen, that would be in line with with the issue under investigation. We don't want anyone to depend on a workaround, but I'm glad to hear that option helps for the time being. Thanks again for your input on this.
I tried a force stop and autofill worked after that. If it stops working again I can try the force stop again and report back here. Is there any other info I can gather for you?
Thanks,
Derek
