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Anonymous's avatar
Anonymous
4 years ago

Strange Graphics Issue?

Recently I've been noticing a very strange bug in 1Password where mousing over graphic elements of the Windows app causes them to completely blur out and become unusable.

I've attached an image of the settings window showing graphic elements becoming obscured. This happens throughout the rest of the app and is especially frustrating when I'm trying to edit login information or copy a password and the user interface buttons completely disappear. Any suggestions?

1Password Version: 7.9.825
Extension Version: 4.7.5.90
OS Version: Windows 10 Pro 21H1

windows

1 Reply

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @LightingNomad:

    We're currently investigating a recent update to .NET that has included changes to Windows Presentation Foundation that has caused this. Specifically, this isn't something caused by 1Password, you can see other folks reporting similar issues here:

    https://github.com/dotnet/wpf/issues/707

    While we don't have further troubleshooting steps at this time, it looks like some folks have found success by disabling the NahimicService.exe found in
    C:\Windows\system32\NahimicService.exe, so that is definitely a first step to try.

    Let me know if disabling the service helps!

    Jack

    ref: dev/windows/opw#5047