Forum Discussion

System

Super Contributor

3 years ago

stuck in full screen mode

This discussion was created from comments split from: stuck in full screen mode.

macos

1P_Dave

Moderator

3 years ago

@REA

I'd like to take a closer look at how 1Password is setup on your Mac. Please follow these steps:

Get the 1Password troubleshooting utility. The download is a .zip file. If it’s not automatically uncompressed, double-click it to uncompress it.
Double-click the 1PasswordTroubleshooting app.
Click Open when asked if you’re sure you want to open it.
Click Create Report. It may take a moment.
Click Show Report in Finder.

Attach the 1PasswordDiagnostics.zip diagnostics report to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/comment/679738/#Comment_679738
Your forum username: REA
Please do not post your diagnostic report to the forum. This is for your privacy and security.

As mentioned, the report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

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@REA

\n\n

I'd like to take a closer look at how 1Password is setup on your Mac. Please follow these steps:

\n\n

Get the 1Password troubleshooting utility. The download is a .zip file. If it’s not automatically uncompressed, double-click it to uncompress it.
Double-click the 1PasswordTroubleshooting app.
Click Open when asked if you’re sure you want to open it.
Click Create Report. It may take a moment.
Click Show Report in Finder.

\n\n

Attach the 1PasswordDiagnostics.zip diagnostics report to an email message addressed to support+forum@1password.com.

\n\n

With your email please include:

\n\n

A link to this thread: https://1password.community/discussion/comment/679738/#Comment_679738
Your forum username: REA
Please do not post your diagnostic report to the forum. This is for your privacy and security.

\n\n

As mentioned, the report will be in zip format. Please send the entire file.

\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

\n\n

-Dave

","body@stringLength":"1442","rawBody":"

@REA

\n\n

I'd like to take a closer look at how 1Password is setup on your Mac. Please follow these steps:

\n\n

Get the 1Password troubleshooting utility. The download is a .zip file. If it’s not automatically uncompressed, double-click it to uncompress it.
Double-click the 1PasswordTroubleshooting app.
Click Open when asked if you’re sure you want to open it.
Click Create Report. It may take a moment.
Click Show Report in Finder.

\n\n

Attach the 1PasswordDiagnostics.zip diagnostics report to an email message addressed to support+forum@1password.com.

\n\n

With your email please include:

\n\n

A link to this thread: https://1password.community/discussion/comment/679738/#Comment_679738
Your forum username: REA
Please do not post your diagnostic report to the forum. This is for your privacy and security.

\n\n

As mentioned, the report will be in zip format. Please send the entire file.

\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

\n\n

-Dave

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