Suddenly required to use my password every time I try to log in

sdimbert

I've seen a couple like that in passing. Have you tried reinstalling the app?

• Make time to be certain that all of your data is available on https://my.1password.com and ensure you have a copy of your 🚒 Emergency Kit don't forget to record your password before reinstalling.

If a reinstall it not helpful. It's time to get you before my email colleagues with a diagnostic report in hand. Here's how to create and send the report should you need to do so.

1. Open 1Password.
2. Tap your 1Password account icon from the 1Password home screen.
3. Tap Settings.
4. Tap Help.
5. Click Send Diagnostics.

Attach the diagnostics to an email message addressed to support+forum@1password.com.

• Your forum username: sdimbert

• A link to this thread: https://1password.community/discussion/comment/677949/#Comment_677949

• Please do not post your diagnostic report to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!