Support for Zen browser

faser

I'm sorry that you're running into issues when adding your account to the browser extension. We're limited in how much assistance we can provide for browsers that we don't regularly test or support but I'll help as much as possible. I downloaded Zen Browser in a Windows VM, installed 1Password in the browser, and I was able to create and add a .EU 1Password account to the browser extension. Try these steps:

1. Open Zen Browser.
2. Install the 1Password browser extension from the Mozilla add-ons store.
3. Click on the 1Password icon in the browser's toolbar.
4. Click Sign In on the welcome page.
5. A sign-in page will open. Scroll down and change your region from .COM to .EU in the dropdown menu:

1. Enter your account information and sign in.
2. Click Add account to add your 1Password account to the browser extension when prompted.

1. Wait a few moments until you see a notification that your account was added successfully.

Let me know if that doesn't work.

-Dave

Thanks for the reply 1P_Dave. It's not only about 1Password desktop connection, 1Password also doesn't work standalone in the browser, at least for people using EU domains (.eu domain).

vortexture and faser

No workaround exists. 1Password for Windows only connecting with supported browsers is an important security feature that allows the 1Password desktop app to make sure that it only ever communicates with a vetted safe browser with a genuine code signature and not a malicious app pretending to be that browser. As mentioned earlier in the thread, the team hopes to build and release a secure way for users to add unvetted and unsupported browsers to 1Password for Windows in the future. I've let the team know that you'd like to use Zen Browser with 1Password for Windows.

onepassforumuser

Thank you for the request, I've shared it with the team. 🙂

-Dave

ref: PB-44856987
ref: PB-44857020

Any updates on a solution? It has already been 3 months now and there is not even a workaround for Windows, which is the majority of OS'.

Adding my vote to the pile: please support Zen browser

Is there any workaround that can be used temporarly on windows? Its rather frustrating that there are workarounds for MacOS and Linux (https://docs.zen-browser.app/guides/1password) but when I'm on my windows machine I can't intergrate with the desktop app

Hello everyone,

The old process of manually vetting browsers resulted in only a very limited number of browsers being supported, the amount of work required to vet a browser made it impossible to review and approve every browser that was requested by customers and only a small number made it through the process. This told our team that we needed to change the process and that's why we're hoping to release a custom additional browsers feature in the future so that you can use any browser with 1Password for Windows whether our team has approved it or not.

Your requests and feedback are important and are all considered by the team. Which features are implemented (and when) depends on a variety of factors that include: consideration for our existing product roadmap and planned features, urgent bug fixes that need to be prioritized over feature requests, available development resources, other customer feedback, and more.

Please continue to voice your feedback, it helps us to make 1Password better for everyone even if a specific feature isn't implemented right away. 🙂

-Dave

I understand the importance of ensuring security and compliance, but this delay for such a critical feature feels unwarranted. As both a business and personal user, the hesitation seems unnecessary given the circumstances. The Zen Team has gone above and beyond to ensure their app signatures meet your requirements, adhering strictly to your guidelines. Despite this, there doesn't appear to have been any progress or changes on 1Password's side.

While I appreciated the exception made for Arc on Windows, this seems to be the only instance of flexibility. Is there any way to expedite this process? Perhaps there's someone specific I could reach out to for further advocacy, as it feels like these concerns are not being addressed.

Many Zen users, including myself, are facing significant challenges with this on Windows. It's increasingly frustrating and makes me reconsider continuing with 1Password. I deeply value the platform but having to log in every time I need to access resources in my preferred browser undermines the user experience. This functionality should be a user-driven choice, not one dictated by hardcoded limitations.