Forum Discussion
Switching from Individual to Families (going through Billing doesn't work)
Change your 1Password account type Support
> Help
If you started your subscription with an in-app purchase, you won’t be able to change your account type yourself. Contact 1Password Support.
tl;dr
Cancel the subscription in the App Store and then let us know so we can make the necessary changes on our side. :) We'll then let you know when you can complete the upgrade process.
ModeratorChange your 1Password account type Support
> Help
If you started your subscription with an in-app purchase, you won’t be able to change your account type yourself. Contact 1Password Support.
tl;dr
Cancel the subscription in the App Store and then let us know so we can make the necessary changes on our side. :) We'll then let you know when you can complete the upgrade process.
