Forum Discussion

vishalsheth's avatar
vishalsheth
Super Contributor
3 years ago

Sync issue

1pwd8 does not sync and update. 1pwd7 syncs smoothly. 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello vishalsheth,

Thanks for your message. I'm sorry you been having troubles with 1Password 8 syncing and updating, that you've not encountered with 1Password 7.

If it's not currently installed, could you reinstall 1Password 8 and send us a diagnostics report, so the team can take a closer look?
* 1Password for Windows - Download

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!