Forum Discussion

vishalsheth's avatar
vishalsheth
Super Contributor
3 years ago

Sync issue

1pwd8 does not sync and update. 1pwd7 syncs smoothly. 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello again vishalsheth - Thanks for the update.

On the machine where you reinstalled 1Password 8 for Windows, could you create a diagnostics from 1Password 8 and send that to us via email to support+forum@1password.com:
* How to send a 1Password diagnostics report

Please also include the following details in your email:
* A link to this thread: https://1password.community/discussion/143614/sync-issue
* Your forum username: vishalsheth

When you receive a reply with the Support ID, could you reply to this thread and provide the support ID number? This will help us locate your email so we can look in to this further.

I'm looking forward to your reply.