Level up your business security with free, on-demand training and certification. Explore 1Password Academy today →
Forum Discussion
Sync keeps failing on Android
Last few days I keep getting notification "Sync failed" from 1Password on Android, when not using the app.
When I open and unlock the app, the sync comes through OK.
I am sending the diagnostic...
Thank you for leaving a post, finwe!
From what you've described, it sounds like a syncing issue in 1Password 7 as a result of an intermittent connection to the internet. This type of connection issue can happen for a variety of reasons, such as poor signal or the modem/router dropping your connection. If that is the case, you can manually sync by going to 1Password 7 > Categories > ⋮ > Sync or swiping your finger down to refresh.
We will be able to confirm once we see the diagnostic report. If you've already sent the diagnostic report, we can continue our conversation via email!
